Privacy Policy
Vera Street Studio ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website [insert domain], contact us for services, or engage with our interiors assistance offerings in Cottesloe and Perth's western suburbs. We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information We Collect
We may collect:
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Personal details: Name, email address, phone number, postal address, and project preferences when you enquire about services, book consultations, or subscribe to updates.
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Project-related data: Home details, renovation ideas, budget info, and supplier preferences shared during consultations.
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Technical data: IP address, browser type, device info, pages visited, and time spent on site (via cookies or analytics tools like Google Analytics).
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Communication data: Messages from emails, forms, or phone calls.
We do not collect sensitive information (e.g., health data) unless voluntarily provided for project needs.
How We Collect Information
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Directly from you via contact forms, emails, phone, or in-person consultations.
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Automatically through cookies and web beacons for site functionality and analytics.
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From third parties like email providers or payment processors (if implemented).
How We Use Your Information
Your information helps us:
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Respond to enquiries and provide tailored interiors assistance (e.g., sourcing samples, project planning).
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Schedule consultations and manage bookings.
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Send service updates, newsletters (with opt-out), or promotional offers.
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Improve our website and services through analytics.
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Comply with legal obligations.
We never sell your personal information.
Disclosure of Information
We may share data with:
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Trusted service providers (e.g., hosting, email tools like Mailchimp, analytics).
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Professional advisors (accountants, lawyers) under confidentiality.
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Authorities if required by law.
No international transfers occur without your consent or appropriate safeguards.
Cookies and Tracking
Our site uses cookies for functionality, performance, and preferences. You can manage them via browser settings. Third-party tools (e.g., Google Analytics) may track anonymized data—see their policies for details.
Data Security
We use reasonable security measures (encryption, firewalls, access controls) to protect your data, but no system is fully secure. Contact us immediately for suspected breaches.
Your Rights
You can:
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Access, correct, or delete your information (email Charlotte.sharper@mac.com).
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Opt out of marketing anytime (unsubscribe links).
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Withdraw consent where applicable.
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Lodge complaints with the Office of the Australian Information Commissioner (OAIC).
We respond within 30 days.
Data Retention
We keep information as long as needed for services, legal requirements, or dispute resolution, then securely delete or anonymize it.
Children's Privacy
Our services are not for children under 16. We do not knowingly collect their data.
Changes to This Policy
We may update this policy—check the date below. Continued use post-changes implies acceptance.
Contact Us
Vera Street Studio
Cottesloe, WA, Australia
Email: Charlotte.sharper@mac.com
Last updated: February 26, 2026